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Nick Shah
Nick Shah is the Founder and President of Peterson Technology Partners (PTP), Chicago’s premiere IT staff augmentation agency. With his relationship-focused mentality and technical expertise, Nick has earned the trust of Chicago-based Fortune 100 companies for their technical staffing needs.
Optimizing SRE with AIOps
In my previous article, I discussed the importance of Site Reliability Engineering (SRE) to running an efficient online business. SRE, first introduced by Google in 2003, revolutionized IT operations by bridging the traditional gap between development and operations teams....
Facebook’s $100 Million Outage: A Study in Incident Management
What could make the world’s biggest social media platform go down? IT outages happen all the time, and as consumers, we don’t really think about it that much. But if you’re running a business, an IT outage is very...
Democratizing SaaS with Low-Code/No-Code and AI
I was intrigued to hear about Amazon’s recently launched AWS platform, AppFabric. By incorporating low code/no code philosophies in its development as well as generative AI and automation I believe that AWS has created a platform that could be...
Artificial Intelligence Needs Human Judgement to Work
“Artificial intelligences are prediction machines. They can tell you the probability it will rain today, but they cannot tell you whether or not you should pack an umbrella.” – Agrawal, Gans, and Goldfarb, How Large Language Models Reflect Human...
AI Regulations Are Coming. Should IT Leaders Be Worried?
The news about AI growth appears to be getting more alarming every day. It started with the open letter in March by IT leaders and AI experts, which warned of impending catastrophe unless large-language and generative AI development was...
