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How do you handle uncertainty? If you’re a modern leader sitting in a highly digital organization, especially if you own the QA or software development processes at that org, your answer should include both more testing and more automation....
“Artificial intelligences are prediction machines. They can tell you the probability it will rain today, but they cannot tell you whether or not you should pack an umbrella.” – Agrawal, Gans, and Goldfarb, How Large Language Models Reflect Human...
The news about AI growth appears to be getting more alarming every day. It started with the open letter in March by IT leaders and AI experts, which warned of impending catastrophe unless large-language and generative AI development was...
Artificial intelligence (AI) is changing how we get work done. Its ability to automate tasks and analyze company data is saving organizations time and money across all departments, and HR is no exception. A 2022 report in which 250...
With many industries facing difficult decisions surrounding where and how to implement artificial intelligence to increase revenue, it is helpful to consider how these advancements may positively affect the customer experience in particular. McKinsey anticipates many organizations will become automated by...
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